Grant Peterson on Generative AI, CLM, and the Future of Contracting

In this episode of The Margin, Igor Stenmark speaks with Grant Peterson, Chief Product Officer at Conga, about how generative AI is reshaping Contract Lifecycle Management (CLM). Grant shares his perspective on where GenAI adds real value, where it falls short, and how companies can responsibly integrate AI into their workflows. Drawing on his experience at Conga and as a former product leader at DocuSign, Grant explores the promise and pitfalls of AI in contract management, the evolving role of machine learning, and what buyers need to know to stay ahead in this fast-changing space.What You’ll learn in This Episode:Where generative AI is already changing CLM, and where it isn’t ready yetHow AI and machine learning complement each other in contract workflowsWhat risks and costs to weigh before bringing AI into sensitive legal processesHow to evaluate vendor claims about AI capabilitiesWhy the next 12–24 months will be pivotal for AI-driven CLM innovation