EPISODE · Feb 27, 2024 · 11 MIN
Gratitude Girls Coaching & Training - How do you fire a client?
from Laurie Delk Radecki · host Laurie Delk Radecki
The discussion about firing a client led by Kathryn emphasized the importance of professionalism, preparation, and emotional readiness. They suggested scheduling a meeting, building review sessions into the client's schedule, and having a transition narrative. They also emphasized the potential for backlash but also the potential for future referrals. The conversation stressed the importance of practicing the conversation, building in checkpoints, and maintaining professionalism. They also mentioned their services for practicing and improving communication skills.She suggested scheduling a meeting with the client, treating it as a professional appointment, and using a digital calendar to avoid confusion. She also recommended building review sessions into the client schedule to avoid surprises. Katherine stressed the importance of having a transition narrative when firing a client. The conversation was set to continue, with Laurie expected to contribute to the discussion.Laurie discussed the importance of professionalism when dealing with difficult clients. Laurie emphasized the need for emotional readiness and the potential for backlash, but also suggested that clients could potentially refer more business in the future. Kathryn recommended practicing and rehearsing the conversation, building in checkpoints with clients, and always being generous in all situations. The discussion concluded with an emphasis on maintaining professionalism and the potential long-term benefits of letting go of clients who are not a good fit. Kathryn & Laurie discussed the importance of professionalism when firing a client, emphasizing the need for preparation and the ability to read both the client's body language and one's own performance. They also mentioned the availability of their services for practicing and improving communication skills. Laurie clarified that questions and feedback can be submitted through their Facebook page, email, or by commenting on their posts. They concluded by encouraging attendees to share their content and provide feedback. See speaking engagement info at: https://www.GratitudeGirls.com Take the #100DayGratitudeChallenge Gratitude Girls Journal - 100 day Gratitude Challenge https://www.amazon.com/exec/obidos/ASIN/B0BW3GJMRL/cybercitie2kcolu Like, Comment, Subscribe, ReviewSee more for speaking engagements or corporate sales training https://www.LaurieDelk.me https://www.thebridgeempowers.com Follow us on all social so you don't miss any great trainings! https://facebook.com/LaurieSueDelk https://instagram.com/gratitudegirls https://instagram.com/lauriedelk https://instagram.com/kathryn.asaro.77 https://linkedin.com/in/lauriedelk https://www.linkedin.com/in/kathryn-rara-asaro-mayers https://tiktok.com/gratitudegirls https://tiktok.com/lauriedelk https://tiktok.com/thebridgerara https://twitter.com/lauriedelk https://twitter.com/Kat_Tea https://youtube.com/lauriedelk https://www.youtube.com/rarathebridgeonthespot Subscribe on your favorite podcast channel Apple podcast https://podcasts.apple.com/us/podcast/laurie-delk-radecki/id1624762459 Google podcast https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy85ODM2MDIwYy9wb2RjYXN0L3Jzcw Spotify https://open.spotify.com/show/4q0NSOtkJQ1uvJLUDHr31Z Follow us on your favorite podcast - subscribe and if you got value, leave an awesome review and share w a friend that can use the training too :)
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