Grilling up Top-Tier Customer Service With Laura Rea Dickey

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Send us Fan MailDiscover the secret sauce behind creating an unforgettable guest experience with Laura Ray Dickey, the CEO of Dickey's BBQ Pit. Dickey's BBQ is a legacy brand that began in 1941. In this episode, Laura pulls back the curtain on what it takes to serve up mouthwatering barbecue and lays bare the critical decisions that shape a beloved brand.On this episode, you'll learn from Laura about: Innovative metrics of successTurning feedback into stepping stonesThe importance of trustMore!Thanks, Laura!

Episode metadata supplied by the publisher feed · Published Jan 4, 2024

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Grilling up Top-Tier Customer Service With Laura Rea Dickey

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This episode is 17 minutes long.

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This episode was published on January 4, 2024.

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