Grilling up Top-Tier Customer Service With Laura Rea Dickey

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Send us Fan MailDiscover the secret sauce behind creating an unforgettable guest experience with Laura Ray Dickey, the CEO of Dickey's BBQ Pit. Dickey's BBQ is a legacy brand that began in 1941. In this episode, Laura pulls back the curtain on what it takes to serve up mouthwatering barbecue and lays bare the critical decisions that shape a beloved brand.On this episode, you'll learn from Laura about: Innovative metrics of successTurning feedback into stepping stonesThe importance of trustMore!Thanks, Laura!

What this episode covers

Send us Fan Mail Discover the secret sauce behind creating an unforgettable guest experience with Laura Ray Dickey, the CEO of Dickey's BBQ Pit. Dickey's BBQ is a legacy brand that began in 1941. In this episode, Laura pulls back the curtain on what it takes to serve up mouthwatering barbecue and lays bare the critical decisions that shape a beloved brand. On this episode, you'll learn from Laura about: Innovative metrics of successTurning feedback into stepping stonesThe importance of...

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Grilling up Top-Tier Customer Service With Laura Rea Dickey

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How long is this episode of Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates?

This episode is 17 minutes long.

When was this Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates episode published?

This episode was published on January 4, 2024.

What is this episode about?

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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