Growing a Fashion Brand: Lavender Hill’s Approach to PR, Sustainability, and Profitability with Isobel Ridley episode artwork

EPISODE · Nov 10, 2025 · 25 MIN

Growing a Fashion Brand: Lavender Hill’s Approach to PR, Sustainability, and Profitability with Isobel Ridley

from eCommerce MasterPlan · host Chloë Thomas

Isobel Ridley is the founder at Lavender Hill, a women’s fashion brand focused on ethically made luxurious staples. Founded in 2013 then now sell exclusively via their Shopify store, turning over around £500,000 a year.  In this episode, Isobel shares how she built a profitable, sustainable fashion brand by focusing on what works—core products, smart use of AI, and old-school PR that still delivers.  Hit PLAY to hear:  💡 How focusing on fewer products made Lavender Hill more profitable 🧠 The clever ways Isobel uses AI (including ChatGPT!) to run her store smarter 🛍️ Why she ditched 3PLs and still fulfills every order in-house ✂️ The surprising reason she cut product lines and boosted brand value 📰 How traditional PR still drives sales in a digital-first world 🔍 The data-driven mindset behind every major business decision she’s made  Key timestamps to dive straight in: [04:50] "Sustainability Over Excess Colors" [07:03] In-House Operations Over 3PL [10:40] "Shifting PR: Magazines to Influencers" [14:25] Early Struggles of a Business [18:05] "Adapting Strategies for Profitability" [21:17] Listen to Isobel’s Top Tips!  Full episode notes here: https://ecmp.info/568 --- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsorAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

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Growing a Fashion Brand: Lavender Hill’s Approach to PR, Sustainability, and Profitability with Isobel Ridley

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