Growing a Profitable PI Firm with Pods and KPIs | Hunter Garnett

When your intake gets sharper, everything else gets easier. In this episode, Brian sits down with Alabama injury lawyer Hunter Garnett to unpack how he builds teams that own outcomes, trains intake to convert without sounding scripted, and uses pods and clear scoreboards to drive profit. We get into hiring your next lawyer at the right time, ramping super-green assistants fast, onboarding experienced staff without chaos, and writing SOPs that people actually follow. Then we talk spend that makes sense. PPC, LSAs, and SEO. What to track. What to pause. How to match your marketing “spigot” to your capacity. Along the way, Hunter shares how community involvement brings better cases and how simple nurture turns past clients into superfans. Practical, candid, and built for operators who want results that last.What you’ll learnThe intake roles and training that move conversionsHow to structure pods, set scoreboards, and measure profit by teamA simple way to time your next hire and onboard to speedThe real-world economics of PPC, LSAs, and SEO for PI firmsCommunity and client-nurture plays that compoundConnect with HunterEmail: [email protected]: linkedin.com/in/hunter-garnett-56895876Firm: GP Injury Law (Garnett Patterson Injury Lawyers): huntsvilleinjurylawyers.com ____________________________________Brian Glass is a nationally recognized personal injury lawyer in Fairfax, Virginia.  He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field.  This podcast is his effort to share that passion with others.Want to connect with Brian?Follow Brian on Instagram: @thebrianglassConnect on LinkedIn