Growing the Business with Duffy and Porter

On this week’s episode of The Retail Tea Break Podcast I’m joined by a guest who is a gift-maker and a businesswoman. Maria Porter is one half of Duffy and Porter, an Irish family run business specialising in personalised gifts.Having started her career in a very different field, Maria and her husband Melvin realised that they were not happy with their jobs. They wanted to do something more meaningful and fulfilling, something that would bring joy to themselves and others. This episode is full of those meaningful moments, as Maria describes the highs and lows of running a retail store and ecommerce business while making so much of the stock. This is a wonderfully heartwarming episode, so grab your cup of tea, sit back and listen in!Topics:  Starting and growing Duffy and PorterFrom online to physical storeThe importance of customer relationshipsLifetime value of the customerTop tips for makers considering scaling up or branching outChristmas is coming….For more information visit: https://www.duffyandporter.ie/Transcription and show notes available at: https://theretailadvisor.ie/