GSX Daily: Where Security and Guest Services Cross-Pollinate

Security and guest services teams might have different priorities in major events and tradeshows, but it’s invaluable to train each group in the other’s competencies to leverage the best of both worlds. In this special GSX Daily episode of the SM Highlights podcast, sponsored by Securitas, Mark Herrera, director of safety and security for the International Association of Venue Managers (IAVM), shares some best practices about how these two functions can help each other—and the enterprise as a whole. Resources Learn more about sponsor Securitas here: https://www.securitasinc.com/ Read the GSX Daily here: https://www.asisonline.org/security-management-magazine/articles/2023/gsx-daily-2023/ Discover the International Association of Venue Managers (IAVM): https://iavm.org/ Interested in learning more about mass event security—including lessons learned from the Boston Marathon bombing in 2013? Check out Security Management’s latest coverage on the topic here: asisonline.org/massevents Want to learn more about GSX? Visit our site here: https://www.gsx.org/