Guest: Disney Petit on a better way for customer returns; Managing a variety of robots successfully; Autonomous fulfillment advances

Our guest on this week's episode is Disney Petit – founder and CEO of LiquiDonate, a company that provides software for companies to donate unwanted returned items. As any retailer can tell you, returns can be the most difficult part of their work. Each return has to be evaluated to decide what to do with it. But what if there is a better idea for handling returns? With Earth Day approaching, we present a great way to find homes for returned items that cannot be resold. Rather than disposing of these items in landfills, LiquiDonate connects retailers and others who process returns with schools and non-profits that can use the items.Our team just returned from the MODEX conference this week in Atlanta where we saw all sorts of material handling systems and automation that will probably be coming to a warehouse nearby soon. Ben Ames reports on getting lots of these systems from a variety of vendors to work together: Walk into any distribution center and you’ll see products from several different vendors running at the same time on the warehouse floor, not to mention all the different brands of software controlling them that you can't even see. So how do you make them all behave well together and work toward a single goal?Many things also caught the eye of Victoria Kickham at MODEX 2026 this week. She chose a couple of things to highlight. The first was the launch of an autonomous warehouse fulfillment system from Locus Robotics. The company debuted its Locus Array system, which is an autonomous, in-aisle picking solution that combines mobile robotics, an integrated robotic picking arm, and AI-powered perception to complete picking and fulfilment tasks without manual intervention. She also talked with robotics company Boston Dynamics about the long-term potential of humanoid robots in the warehouse.Articles and resources mentioned in this episode:LiquiDonateLocus Robotics launches fully autonomous fulfillment systemRoboteon tool simulates impact of robotics automation on specific DCSFanuc robot arms combine AI and computer vision to adopt flexible workflowsVisit DC VelocityVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to [email protected] podcast episode is sponsored by: Werner