Guest: Doug Schrier of Transflo on automating non-driving trucking tasks; Are supply chain disruptions here to stay?; Solutions for handling returns.

In this episode, our guest is Doug Schrier, senior vice president of strategy at Transflo. While we know that automated trucks are coming someday, many may not be aware of the behind-the-scenes automation available today to keep the trucking industry moving forward. Artificial intelligence and machine learning help companies automate many of the industry's non-driving tasks.Consumers are all too aware of the shortages and supply chain problems we have all experienced and many are feeling like things will never get back to normal. A new report shows how consumers are feeling about supply chain disruptions. Many shoppers are leaving brands that they feel are not doing a good job of being reliable on product deliveries.Returns are messy for everyone. With the increases in online shopping, returns are becoming even messier. Some companies are doing better than others at handling returns and even rewarding their best shoppers. Their customers are noticing.Articles and resources mentioned in this episode:TransfloReport shows consumers remain frustrated and angry over supply chain disruptionsRetailers offer special returns policies to their best customers, Navar study finds.Visit DCVelocity.com for the latest news. Visit Supply Chain QuarterlySend feedback about this podcast to [email protected] sponsored by: Zebra TechnologiesOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYTop 10 Supply Chain Management Podcasts