How Customer Support Builds Trust, Retention and Long-Term Growth - with Mara Vicente

Customer trust is shaped by every support and service interaction, not only by formal Customer Success conversations. Mara Vicente joins Jason Noble and Jason Whitehead to explore how Support, CS and other customer-facing teams can build stronger long-term relationships. You’ll learn how consistent service creates trust, why Support and CS need better alignment and how customer-facing operations influence value, retention and growth. Connect with Mara on LinkedIn 🌐 Visit Breakthrough SaaS Growth: https://breakthroughsaasgrowth.com/ Subscribe for practical conversations with SaaS leaders, founders and operators on what it really takes to build and grow successful SaaS businesses. #ArtificialIntelligence #AI #SaaS #BusinessStrategy #Leadership #Automation #DecisionMaking #CustomerSuccess #Retention #Churn