What Customer Success Managers Need to Stay Relevant - with Maranda Dziekonski

The CSM role is changing as SaaS companies demand greater efficiency, commercial awareness and measurable customer value. Maranda Dziekonski joins Jason Noble and Jason Whitehead to explore the skills future CSMs will need. You’ll learn why strategic thinking, adaptability and commercial confidence matter and how CSMs can contribute more directly to customer retention, expansion and business growth. 🌐 Visit Breakthrough SaaS Growth: https://breakthroughsaasgrowth.com/ Subscribe for practical conversations with SaaS leaders, founders and operators on what it really takes to build and grow successful SaaS businesses. #ArtificialIntelligence #AI #SaaS #BusinessStrategy #Leadership #Automation #DecisionMaking #CustomerSuccess #Retention #Churn