Why SaaS Adoption Must Extend Beyond the Buyer - with Shanta Bodhan

The buyer may approve the purchase but end users determine whether a SaaS product becomes part of everyday work. Shanta Bodhan joins Jason Noble and Jason Whitehead to explore how Customer Success teams can reach beyond executive sponsors and influence user adoption. You’ll learn how to engage different stakeholder groups, support behaviour change and use customer data to turn the initial purchase into lasting value, retention and expansion. Connect with Shanta on LinkedIn 🌐 Visit Breakthrough SaaS Growth: https://breakthroughsaasgrowth.com/ Subscribe for practical conversations with SaaS leaders, founders and operators on what it really takes to build and grow successful SaaS businesses. #ArtificialIntelligence #AI #SaaS #BusinessStrategy #Leadership #Automation #DecisionMaking #CustomerSuccess #Retention #Churn