Guide to growing an agency & motherhood myths with London Business Babe Caroline Marshall

Meet Caroline Marshall, founder of the multi award-winning agency Upsource. Caroline shares her journey into the virtual assistant industry, how motherhood influenced her career, and the importance of self-care while managing a growing business.Discover the nuances of transitioning from EA to VA, the benefits of flexible work, and why communication is crucial for client relationships. Caroline also reveals her strategies for building a robust team, the challenges and rewards of running a business, her favorite personal productivity tools, and her top London restaurants. Plus, learn about her podcast 'Bump to Business Owner' and the significance of addressing the motherhood penalty in business.---Steal Caroline’s “stack” of recommendations (along with all guests) in the Coffee & Oysters Guide.Caroline on LinkedIn: https://www.linkedin.com/in/carolinepooley/Instagram: www.instagram.com/bumptobusinessowner---00:00 Introduction 03:35 Introducing Caroline Marshall04:45 The Virtual Assistant Industry 08:22 Motherhood and Business 12:04 Building and Growing a Team 21:56 Revenue Streams and Podcasting 30:20 Fun and Personal Favourites 32:09 Personal Policies 34:03 Tech Tools and Apps for Productivity 36:40 Work from Home Style 38:36 Beauty and Skincare Routines 41:57 London Living and Recommendations 50:08 Wins and Reflections 53:24 Conclusion---💬 Become a guest📓 2025 Journal Template🪄 Partnerships & Questions: [email protected]💌 Never miss an episode: Sign up to Substack🎓 The Big Notion Energy Academy---📺 YouTube: www.youtube.com/@CoffeeandOysters📸 Instagram: @coffeeandoysterspod📱TikTok: @coffeeandoysterspod Get full access to Coffee & Oysters: The London Business Babe Podcast at coffeeandoysters.substack.com/subscribe