Guiding the member’s health journey for optimal outcomes: Payer leaders’ strategies for data-driven care management

While traditional telephonic and modern digital self-service care management approaches are necessary for health plans, what both programs need now are data and insights to create deep contextual awareness of health plan members. To be effective at scale, health plans need the technology and automation to strategically leverage all their data to optimize medical costs, reduce administrative expenses, improve outcomes and personalize engagement.What’s available to empower care management teams to create that contextual awareness? Cutting-edge digital care management tools with capabilities to rapidly deliver real-time data insights that enable care management teams to build highly personalized digital outreach.During this podcast, attendees will learn:The keys to modern digital care managementThe emerging digital tools that can best support membersLessons from efforts to deliver true personalization to the member experiencePresenters: Katherine Schneider, MD, MPhil., FAAFP, CMO, MedecisionMamata Majmundar, MD, Chief Medical Officer, Evry HealthcareJai Raisinghani, Deputy Chief Information Officer, CenCal HealthRia Paul, MD, Chief Medical Officer, Santa Clara Family Health PlanHoward Brill, Senior Vice President, Population Health & Quality, Monroe Health Plan for Medical Care