Gustaf Westerlund on the MVP Show

Episode 119 of the Microsoft Innovation Podcast podcast, hosted by Mark Smith [nz365guy], titled "Gustaf Westerlund on the MVP Show" was published on August 7, 2019 and runs 29 minutes.

August 7, 2019 ·29m · Microsoft Innovation Podcast

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Summary

FULL SHOW NOTES https://podcast.nz365guy.com/119 A brief introduction about Gustaf’s life, including his family background, as a company founder and his career as MVP. Introduction about Gustaf’s company – CRM-Konsulterna Company achievements – having 3 MVP’s from his own company Gustaf’s thoughts on the Microsoft MVP Program. Challenges he has seen with SID, CDS and CDM The support they offer to help their customers Implementation of CDM The voice of Custo...

Episode Description

FULL SHOW NOTES
https://podcast.nz365guy.com/119

A brief introduction about Gustaf’s life, including his family background, as a company founder and his career as MVP.
Introduction about Gustaf’s company – CRM-Konsulterna
Company achievements – having 3 MVP’s from his own company
Gustaf’s thoughts on the Microsoft MVP Program.
Challenges he has seen with SID, CDS and CDM
The support they offer to help their customers
Implementation of CDM
The voice of Customers
The important role of CDS
How MVP’s are determined
Gustaf’s advice to those aiming to become an MVP
Thoughts on reshaping CDS

Other resources mentioned
Sara Lagerquist's MVP Award

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith