H is for Hear: The Leadership Skill We Forget First

Send us Fan MailIn this powerful episode, Sara Valentine explores the first pillar of the HEART Leadership framework: Hear. True leadership starts with listening—not just to what's said, but to what’s unsaid, uncomfortable, and sometimes hard to hear. Sara shares personal stories, including a pivotal conflict with a union rep, and reflects on moments in her HR career when she failed to truly hear those who needed it most.She also challenges leaders to examine how well they’re listening—to their people, their gut, and even their own mistakes. If you've ever struggled with defensiveness, burnout, or missed the human behind the policy, this episode will challenge and encourage you to hear differently.A HEARTfelt thank you for listening!