Handling disputes and deductions with ease

Tell us what you love about Extra Credit and what topics you want covered!No aspect of credit management epitomizes the give-and-take nature of your relationship with your customer quite like disputes and deductions. Whether it’s a complaint about an erroneous charge on a bill or items left unaccounted in your order, deductions and disputes can consume a lot of your time as a credit manager, which can leave you frazzled if your credit department doesn’t have a solid protocol in place.  Connect with us on LinkedIn: @Nacm-National @FCIB