Handling Veterinary Appointment No-Shows

What this episode covers

Veterinary appointment no-shows can wreak havoc on your schedule, decrease revenue, and lower team morale. This week, we examine strategies for dealing with veterinary clients who fail to show up for their appointments. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle the too-common problem of veterinary appointment no-shows. Dr. Ward shares the history of strategies to deal with no-shows over the past 30 years and why the issue is more critical than ever. Beckie offers several solutions to curbing and controlling no-shows and chronically late clients. Our hosts discuss solutions that have been successful and additional problems created by late and no-show clients. They also review if they believe it is getting better or worse. Viewfinders, share your thoughts and experiences on our Facebook or Instagram pages or email us at [email protected]

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Frequently Asked Questions

How long is this episode of Veterinary Viewfinder Podcast?

This episode is 30 minutes long.

When was this Veterinary Viewfinder Podcast episode published?

This episode was published on May 31, 2023.

What is this episode about?

Veterinary appointment no-shows can wreak havoc on your schedule, decrease revenue, and lower team morale. This week, we examine strategies for dealing with veterinary clients who fail to show up for their appointments. Hosts Dr. Ernie Ward and...

Can I download this Veterinary Viewfinder Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.