Hands-On to Hands-Free: Empowering Operations Teams through AI and Automation

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/665 Stevie Sims shares his journey from chemical plant operator to lead Power Platform developer at Shell, demonstrating how business expertise combined with low-code tools can transform organizations.TAKEAWAYS• Started career in operations, climbing towers and turning valves before discovering Excel• Hurricane Ida became a pivotal moment when he built a Power BI dashboard to manage recovery• Transitioned from citizen developer to fusion team member building complex apps and automations• Believes companies should encourage operational experts to upskill with technical tools• Emphasizes the importance of business knowledge when developing technical solutions• Advocates for "ring-fencing" talented citizen developers for focused development periods• Prevents duplicate development efforts through idea triage and solution sharing• Featured in new book "All Hands on Tech: AI-Powered Citizen Developer Revolution"Check out "All Hands on Tech" by Ian Barkin and Tom Davenport, featuring Steve's story and other inspiring examples from the low-code no-code space.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith