Handshakes or hands-off: Managing the B2B sales experience

from The Future of Commerce Podcast · host The Future of Commerce

Links to Learn MoreJodi's Full Article on Handshakes vs. Hands-OffLearn more about SAP CXArticle of the Week - How Guided Selling helps seal more deals Presented by the-future-of-commerce.com

Episode metadata supplied by the publisher feed · Published May 24, 2021

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What this episode covers

There’s much debate about the role of salespeople in a digital world. But as organizations are deciding their sales strategies, there are several points to consider about how, where and when to leverage sales relationships (handshakes) vs. digital self-service (hands-off). Jodi Simmons, B2B CX Insights Director at SAP joins to discuss.

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Handshakes or hands-off: Managing the B2B sales experience

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