Hard Truths About Leadership No One Tells You – Tom Cates

n this episode of The Free Lunch, Eddie Ross sits down with leadership veteran Tom Cates, Senior VP of Business Development at Uniglobe and former Chief Commercial Officer at Amadeus.With over four decades in leadership across aviation, banking, and global tech, Tom shares deeply personal stories and hard-earned lessons on self-awareness, feedback, team dynamics, and the power of culture.🚨 Highlights:Why leadership starts with leading yourselfHow to balance ego and humility in a senior roleWhat Tom learned managing 42 direct reportsWhy building relationships is more powerful than managing tasksHow to lead through mergers, global change, and culture clashesWhether you're an emerging manager or a seasoned executive, this is a masterclass in authentic leadership.👇 Drop your biggest leadership lesson in the comments – we'd love to hear it.