'Have conversations with purpose' - Nigel Taberner, Hostage Negotiator

"Don't have negotiations, have conversations with purpose." We are absolutely thrilled to welcome Nigel Taberner onto the How to Thrive podcast this week to share his experiences as a hostage negotiator, being thrown into some of the most intense, high pressure situations imaginable. His stories are incredible, but you may be wondering where the connection is between that and the corporate world. Nigel, who is now an award-winning public speaker, answers that better than anyone else: "You deal with people. You want to influence people. You want to get them to change their behaviour and do things differently. And so do I." We discuss the art of listening, using your voice as a tool, and Nigel reveals his three top tips for thriving. With thanks to our sponsors Flank, an AI colleague for your in-house legal team. Flank is designed to work like a high performing team member for your legal department. Flank agents are able to instantly handle commercial team requests, eliminate bottlenecks and ensure your legal team operates at the speed your business demands. Flank agents are always on, always accurate and always ready. If you'd like to discover more about how Flank can redefine your legal operations, then take a look at getflank.ai. If you get in touch with them, please do mention How to Thrive, so that they know that it came from one of our wonderful listeners. How to Thrive events: Our events are a chance to come together with other Community Members to network and share learnings in a safe space. All of our events are focussed on HOW to thrive and deliver practical skills that you can incorporate into your work and home lives. ​Visit our website to find out more. Your How to Thrive hosts: Claire Sanders, former Corporate Lawyer, General Council and Co-Founder of Being Human Consulting. Helen Silver-MacMahon, Human Factors Specialist, Veterinary Nurse and Co-Founder of Being Human Consulting. Music Credit: Lo-Fi Hip Hop (Never Old Fashioned) by Alex Kizenkov Podcast Production: Anthony Zahra