Health and Wellbeing Coaches: perspectives from the frontline

The Health and Wellbeing Coach is a new role in the NHS. The aim of the role is to support the self-management agenda and improve health and wellbeing outcomes for people experiencing a wide range of issues. They include: diabetes, weight management, poor mental health, pain management and social isolation. North East London Health & Care Partnership and Shoreditch Trust commissioned King’s Business School Professor of Healthcare Management, Richard Griffin to evaluate the impact of Health and Wellbeing coaches and their effectiveness in addressing health inequalities and delivering better outcomes for patients in North East London. The evaluation was undertaken in 2022. In this episode of Connections Richard spoke to Bruna Silva Fonseca, Health and Wellbeing Coach at Havering Crest Primary Care Network and Dr Narinderjit Kullar, St Edwards Medical Centre in Romford to hear first hand from frontline NHS professionals about how this new approach to healthcare is working. You can also listen to an earlier episode of Connections in which Professor Griffin discusses his findings with the Jacqui Henry from Shoreditch Trust and Gita Malhotra from North East London Health & Care Partnership here.