Health Care AI at Speed – Recorded at IHI Leadership Alliance Spring Meeting 2025 with Brett Moran, Charles Binkley & Lucas Zier

AI in health care is advancing rapidly, with promising uses in imaging and admin tasks, but its diagnostic and patient-facing roles demand careful, human-centered oversight to ensure safety and equity. In this episode, experts Brett Moran, Charles Binkley, and Lucas Zier discuss the evolving role of AI in health care, from established tools like imaging assistance to emerging solutions like ambient scribing that boost clinician satisfaction, alongside its benefits in billing and appeals and challenges such as ROI, AI errors, and patient transparency. They also explore future possibilities like agentic AI for patient communication, the ethics of AI empathy, and emphasize that AI should ultimately support clinicians in delivering more human-centered care. Tune in to hear how health care leaders are using AI to improve care while staying grounded in what really helps patients and providers!