Health Inspectors, Logbooks, Liability & Commercial Pools - Steve & Wayne

Ask a question hereThis week on Thursdays with Wayne & Steve, the guys dive into one of the least glamorous—but most important—aspects of operating commercial swimming pools: documentation, compliance, and dealing with health inspectors. What starts as Steve covering pools while his service manager attends a college graduation quickly turns into a discussion about inaccurate logbooks, misunderstood regulations, and the real-world consequences of bad record keeping. Steve shares a surprising encounter involving a health inspector allegedly advising a technician to record “ideal” water chemistry values instead of actual test results. The conversation explores why accurate reporting is essential, why documenting corrective actions matters just as much as recording test results, and how falsified records can create serious liability issues for operators and service companies alike. Wayne and Steve discuss the reality that not all health inspectors interpret regulations the same way. Drawing from decades of experience, they explain why building strong relationships with local health departments is critical and why operators should remain present during inspections whenever possible. The hosts also examine situations where inspectors have provided conflicting information and discuss the importance of understanding the actual code rather than relying solely on verbal guidance. The conversation expands into the growing controversy surrounding Swimply and other pool-sharing platforms. As more homeowners rent their pools to the public, some states are beginning to classify those facilities as commercial pools. Wayne and Steve break down what that means from a regulatory standpoint and discuss the additional requirements, safety equipment, signage, inspections, and liability concerns that could accompany such a classification. Woof Woof: The Insurance InterludeIn this week's insurance segment, Steve is joined by Pat Grignol of the California Pool Association to tackle an unusual situation involving dog daycare facilities operating swimming pools for canine recreation and swim programs. The discussion explores insurance implications, bonding and grounding concerns, installation versus service liability, and the many questions pool professionals should ask before agreeing to maintain unconventional aquatic facilities. Pat offers practical guidance on how service companies can protect themselves, including recommendations regarding pool installation responsibilities, contractual protections, and the importance of ensuring proper insurance coverage when servicing specialty facilities. The conversation highlights just how quickly liability can escalate when commercial activities involve animals, customers, and water. Also Discussed in This Episode Why cyanuric acid deserves more frequent testing than many operators realize  Commercial pool logbooks and legal documentation requirements  The difference between recording readings and recording corrections  Common inspection issues involving depth markers, handrails, and safety equipment  Why health inspectors often interpret regulations differently  Appealing questionable inspection findings  The shortage of health inspectors in many jurisdictions  Commercial pool requirements triggered by pool rental services  Insurance concerns for specialty pools and animal recreation facilities  Why communication with manufacturers can sometimes be as valuable as consulting regulators  The importance of education and continuing training for inspectors and operators alike Sponsored By LaMotte Company  Council for the Model Aquatic Health Code (CMAHC)  BlueRay XL  Aqua Comfort Water Group  Revved Up Apparel Key TakeawayA pool logbook isn't just paperwork. It's a legal document, an operational record, and often your first line of defense when questions arise. Whether you're dealing with health inspections, commercial pool regulations, Swimply rentals, or even doggy daycare pools, accurate reporting and a solid understanding of the rules can make the difference between smooth operations and major headaches. 📧 Questions for the show? [email protected] Pools Podcast — helping pool professionals stay informed, stay compliant, and stay ahead of the Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: [email protected]