Healthcare for Humans: The $91 Million Nobody Measured: eConsults and Specialty Access (HLTH)

Episode 80 The $91 Million Nobody Measured: eConsults and Specialty Access (HLTH) On this episode host Raj Sundar dives into the journey of Jomo, whose three decades in healthcare have been dedicated to improving access, with a special focus on LA County’s transformative eConsult system. They explore how this tool slashes specialist wait times from months to days for underserved populations, discuss the concept of “return on value” as a fuller measure of healthcare innovation, and reflect on the tension between profit, impact, and equity. The conversation highlights the ways technology can lift the baseline for vulnerable patients, outlines the collaborative benefits for specialists and PCPs, and considers how public health systems can better articulate their true value—beyond just financial ROI. We wrap with excitement about new data showing $91 million in annual value generated and a call to drive broader recognition of health tech’s role in democratizing care. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen