Healthcare for Humans: You Can't Care for a Community You Don't Listen To

On this episode host Raj Sundar explores the difference between superficial and real community engagement in healthcare with guests Rebecca and Stephanie, both experienced patient advocates who share their personal stories of navigating complex health systems and channeling their experiences into advocacy work. They discuss the importance of authentic partnership, meaningful compensation for lived experience, and the nine dimensions of effective engagement outlined by the Inspire project—trust-based, asset-based, inclusive, integrated, mutually beneficial, resourced and compensated, transformational, and restorative approaches. They highlight practical strategies for organizations to operationalize engagement, the power of trust as a currency, and the need for diverse and relentless voices to drive change. Concrete examples of patient-centered initiatives and the challenges of balancing systemic change with individual needs round out the conversation on making healthcare more responsive and equitable for all. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/