Hearn's Coaches - From Family Business to Industry Leader: Living the Small Business Life S3 Ep3

In this episode of "Living the Small Business Life," join us as we chat with Jamie Thacker, Managing Director of Hearn's Coaches. Jamie shares his unique journey of entering the family business straight out of university, the challenges of navigating the coach hire industry through the pandemic, and his insights on managing a growing fleet. He discusses the evolution of Hearn's Coaches from a school contract focus to a diverse business and the importance of adapting to change and investing in a supportive work environment.0:00 Intro0:20 About Hearn's Coaches1:01 Jamie's Journey with the Business2:34 Control of the Business3:20 Business Then vs. Now5:02 The Impact of COVID6:42 Acquiring a Competitor10:14 Starting in the Family Business13:19 Challenges in the Transport Industry16:14 Staffing Challenges in Small Business20:29 Creating a Positive Work Environment22:06 Starting a Small Business After University26:31 Work-Life Balance30:11 The Future of Electric Coaches33:57 Chinese Coach Manufacturing37:06 Advice for Small Business Owners38:33 Outro---Find us on socials here: LinkedIn - https://www.linkedin.com/company/living-the-small-business-lifeInstagram - https://www.instagram.com/livingthesmallbusinesslifeTikTok - https://www.tiktok.com/@living.the.smallFacebook - https://www.facebook.com/people/Living-the-Small-Business-Life/61556920702846/Twitter / X - https://x.com/living_smblife Hosted on Acast. See acast.com/privacy for more information.