Heart & Graft (episode 13) - Reading the Room When There is No Room: Can Online Working Still Be Human

In this episode of Heart and Graft, Nicky explores whether virtual and hybrid teams can ever feel as kind, connected and compassionate as working in the same room. Drawing on conversations with digital learning specialist and mindfulness teacher Alison Potter, and coach Sara Knight, the episode unpacks the benefits of online work, the three practical challenges, and the mindset shift that lets humanity “vibrate through” the screen.​ You will hear stories of online sessions that began as a “car crash” and evolved into confident, interactive spaces, research on teaching compassion virtually, and a powerful account of how being at home helped a client open up about burnout in ways they might never have done face to face. Nicky distils their insights into practical tips for anyone leading virtual teams or online sessions.​ Why listen To understand the real benefits and pitfalls of virtual working, beyond the usual productivity headlines.​ To hear evidence and lived experience on whether psychological safety and trust can genuinely flourish online.​ To learn concrete practices for making your virtual meetings and teams feel more human, compassionate and inclusive. As well as,​ ideas for handling Zoom fatigue, tech wobblies and emotional conversations when you are not in the same room.​ You can connect with Alison on LinkedIn and with Sara on LinkedIn or via her website.