Heart & Graft (Episode 19) - Human Leadership in Accountancy: Lessons from Galloway’s MD

Discover how Mark Crowter, MD of Galloway's Accountancy, builds thriving human cultures in a precision-driven profession. From jeans-wearing authenticity to embracing tough feedback, learn micro-moves that foster trust, growth, and retention amid rapid expansion. Why Listen Gain practical strategies for authentic leadership that prioritise people over processes, even in rule-bound industries.​ See how inviting challenge from teams leads to real policy changes.​ Understand scaling humanity through mergers by selecting "good folk" and embedding care in daily interactions. Want more Heart & Graft? Starting in April 2026, the all new, Monthly Graft. A newsletter with a round-up of our heart moments, graft tactics AND special bonus content exclusively available to subscribers. Interested? Sign up now.