Heart & Graft (Episode 25): The Hidden Problem with Praise at Work & How To Fix It

In this episode of Heart and Graft, Nicky explores the psychology of affirmations through the lens of motivational interviewing (MI). Drawing on neuroscience, workplace experience, and personal stories, this episode unpacks the difference between saying “thank you”, giving praise, and offering meaningful affirmations that build self-efficacy, and intrinsic motivation. Along the way, Nicky explores: why some feedback disappears into a “black hole”; how well-intentioned managers might being creating 'praise addicts', and how to use affirmations at work. Why listen? Learn the difference between praise, feedback and affirmations Understand how motivation really works Discover practical ways to build self-efficacy in others Explore how affirmations contribute to psychological safety Hear real-world examples you can immediately apply in leadership and workplace conversations Sign up to The Monthly Graft e-news community for additional content, including dealing with 'anticipatory grief' at work.