Heart & Graft (Episode 4) - Difficult Discussions Delivered

Join host Nicky McCrudden and psychologist-trainer Damian Fearns for a candid exploration of difficult conversations at work in this episode of "Heart and Graft". Drawing on decades of coaching and organisational psychology experience, Damian unpacks why these talks are so often avoided and shares concrete tips for addressing—and recovering from—challenging feedback exchanges. Why Listen? Discover relatable advice for giving and receiving feedback, preparing for tough talks, and building more resilient, trusting relationships—whether with managers, peers, or teams. Learn psychological strategies to create psychological safety, transforming feedback from a source of tension into an opportunity for real growth. This episode reframes difficult conversations as keys to stronger teams and lasting workplace bonds, offering listeners actionable approaches and inspirational insights for being more authentically human at work.