Heart and Graft (Episode 5) - The Day Empathy Saved My Life

Join host Nicky McCrudden for a solo exploration of empathy in the workplace on Heart and Graft. Through moving personal stories and the latest scientific insights, Nicky unpacks the good, the bad, and the risky sides of empathy—including how caring deeply can drive connection, but also lead to burnout or bias. The episode offers practical, evidence-based strategies for spotting and managing emotions, setting boundaries, and building healthier, more resilient teams. Why Listen? Get inspired by Nicky's warmth, honesty, and her blend of research and real-world stories. Discover how empathy truly works, why it matters for team success, and how to practice it wisely. Learn how unchecked empathy can lead to pitfalls and takeaway practical tactics for better empathy. This episode frames empathy as a powerful, sometimes risky tool for building resilient, thriving workplaces—offering listeners research-backed insight, practical approaches, and heartfelt inspiration for being more authentically human at work.