Heart and Sell by Shari Levitin

https://thebookvoice.com/podcasts/2/audible/98077 to listen full audiobooks. Title: Heart and Sell Author: Shari Levitin Narrator: Shari Levitin Format: mp3 Length: 7 hrs and 3 mins Release date: 11-12-19 Ratings: 5 out of 5 stars, 42 ratings Genres: Consumer Behavior & Market Research Publisher's Summary: Are you making it difficult for your potential customers to buy from you? Today's buyers are overloaded - overwhelmed by too much information and suffering from decision fatigue. Across industries, customers are delaying purchasing decisions or even choosing to stick with the status quo so they can avoid the dreaded "sales process". In response, many sales professionals are overcompensating with behaviors that are either too accommodating or that create high pressure - and alienating potential buyers in the process.