Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts, interviewed by Lan Elliott

from It's Personal Stories, A Hospitality Podcast · host David Kong

Heather shares how her love for solving big, complex problems has led her to spearhead transformative initiatives within IHG, and she describes how she navigates cross-functional, multi-year challenges. She explains why having champions is critical the more senior you become, why public speaking is important, and how she crafts presentations that are both impactful and memorable.

Episode metadata supplied by the publisher feed · Published Aug 9, 2024

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Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts, interviewed by Lan Elliott

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This episode was published on August 9, 2024.

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