Heather Carter on Medicaid, Caregiving, and the Future of Arizona’s Health System

Bob Roth welcomes Dr. Heather Carter, CEO of Health Choice Arizona and GM of Blue Cross Blue Shield of Arizona’s Medicaid segment, for a wide-ranging conversation on the forces shaping health and aging in Arizona. Carter connects her roots as a middle-school teacher and legislator to today’s Medicaid realities, KidsCare eligibility, caregiver safety, and provider burnout. They explore why social needs show up in classrooms, how policy impacts real families, and what it will take to support caregivers and build a sustainable health workforce.