Helpdesk Security

This week's episode, Adam and Andy talk about helpdesk security. Enterprise helpdesks are often a popular target for cybercriminals because they have access to sensitive information and accounts. Listen in as they talk about things to think about when driving towards a zero trust model for helpdesk security. ------------------------------------------- Youtube Video Link: https://youtu.be/6WPDH9W8UOQ ------------------------------------------- Documentation: https://www.linkedin.com/pulse/password-tickets-consume-31-40-help-desks-time-roy-verberne/?articleId=6627845881985146880 https://specopssoft.com/product/secure-service-desk/ ------------------------------------------- Contact Us: Website: http://bluesecuritypod.com Twitter: https://twitter.com/bluesecuritypod Linkedin: https://www.linkedin.com/company/bluesecpod Youtube: https://www.youtube.com/c/BlueSecurityPodcast Instagram: https://www.instagram.com/bluesecuritypodcast/ Facebook: https://www.facebook.com/bluesecpod Twitch: https://www.twitch.tv/bluesecuritypod ------------------------------------------- Andy Jaw Twitter: https://twitter.com/ajawzero LinkedIn: https://www.linkedin.com/in/andyjaw/ Email: [email protected] ------------------------------------------- Adam Brewer Twitter: https://twitter.com/ajbrewer LinkedIn: https://www.linkedin.com/in/adamjbrewer/ Email: [email protected]