Helping Colleagues Learn New Tech Without Losing Your Mind

We’ve all been the “go-to tech person” in our department. Colleagues often ask for help with software or hardware, and while it can feel rewarding, it can also be frustrating. This episode explores how to balance being supportive with keeping your sanity intact.The 7 Rules for Teaching Colleagues about tech1. Start with purpose, not features. Ask: “What do you want this to help you do this week?”2. One task per session. Success once, unaided — then stop.3. I do → We do → You do. Demo once, do it together, then they do it solo.4. Use their words & write steps down. Make a 4–5-step card; snap a photo of it.5. Slow the tempo; narrate actions. “Open Photos… tap Share… press and hold…”6. Translate jargon. “Two-factor” → “second step to prove it’s you.”7. Praise the process. Celebrate spot-on actions (“You found the Share icon—nice!”).Helpful Tech Learning Resources for ColleaguesGCFGlobal – Computer Basics & Tutorialshttps://edu.gcfglobal.org/en/computerbasics/ Techboomershttps://en.wikipedia.org/wiki/Techboomers PA Adult Ed Resources – Basic Computer & Mobile Skillshttps://www.paadultedresources.org/basic-computer-and-mobile-skills-resources/ Learning Forward – 5 Ways Coaches Can Support Technology Integrationhttps://learningforward.org/journal/where-technology-can-take-us/5-ways-coaches-can-support-technology-integration/ We Are Teachers – 5 Ways to Help Teachers With Tech Right Nowhttps://www.weareteachers.com/help-teachers-with-tech/ Madison College LibGuides – Adult Basic Education: Computer Skillshttps://libguides.madisoncollege.edu/abe/computerskills Rogers Free Library – Computer Basics & Media Literacyhttps://rogersfreelibrary.org/computer-basics/ Scribe apphttps://scribehow.com/Email: [email protected]: ThePodTalk.NetYouTube: YouTube.com/@TechSavyProfessor