Helping Patients Figure Out the Next Step - Dr. Shantanu Nundy, Chief Medical Officer at Accolade

What this episode covers

When helping out at his family's small nonprofit in India during college, Shantanu Nundy quickly realized the magic doctors can work in a relatively short amount of time, especially when caring for people who are medically underserved. That formative experience led to a career in primary care medicine that’s been shaped by his aptitude for engineering and “building things.” In fact, in his first week of medical school he devised a new pharmacy sorting system to reduce medication errors. Among the most interesting stops in his career is the Human Diagnosis Project -- sometimes described as “the Wikipedia for medicine” -- which combines input from providers around the world with machine learning to build an online system that maps the best steps for patients to follow. Helping patients figure out what to do next is also part of his work as chief medical officer at Accolade, a company that works with employers and health plans to make it easier for people to understand and use their benefits, hopefully leading to improved health. Listen in as host Shiv Gaglani taps Nundy’s expertise blending innovation and medicine to take a look ahead at healthcare in a post-COVID world, including the risk that the rise in virtual care will create even greater fragmentation and complexity for patients.

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