Helping UK Businesses Build Global Teams (ft Archie Miles)

In this episode, Tom Griffiths interviews Archie Miles, the founder and director of Shorelink, an offshore recruitment company based in the UK.Archie provides an insightful overview of Shorelink, which specializes in pairing UK businesses with professional virtual assistants (VAs) from the Philippines. This approach offers significant cost savings, as the cost of living in the Philippines allows Shorelink to provide high-quality talent at much lower rates than local hires.Archie delves into his entrepreneurial journey, starting from his early career influenced by Stephen Bartlett's podcast, Diary of a CEO. He shares how an internship in Australia opened his eyes to the potential of outsourcing and eventually led to the creation of Shorelink. Through a combination of lead generation experience and strategic advice from industry contacts, Archie transitioned from a lead generation agency to a comprehensive VA service provider.The conversation covers the practical aspects of Shorelink’s operations. Archie explains the meticulous recruitment process, which includes skill assessments and personality tests to ensure the best fit for their clients' needs. He emphasizes the importance of creating detailed job descriptions and standard operating procedures (SOPs) to facilitate smooth onboarding.The discussion also highlights the types of roles Shorelink typically fills, ranging from administrative tasks to more specialized positions like marketing assistants and even AI engineers. Archie notes that while they primarily focus on long-term contracts, they aim to provide seamless outsourcing solutions that benefit both the clients and the VAs.Looking ahead, Archie shares Shorelink’s ambitious goals, including expanding their client base internationally and establishing a physical office in the Philippines. He concludes by inviting businesses struggling with staffing costs or looking to offload routine tasks to explore Shorelink’s services.Get in touch with Archie:shorelink.io