Helping Your Team Survive Holiday Shifts | Ep. 70

The holidays are here, and if you run a pet care company, you already know this season can feel like a beautiful mix of gratitude, chaos, logistics, and stress. In today’s Hot Take episode, I am breaking down the most effective ways I have found to support your team during the busiest and most emotionally loaded weeks of the year. This is one of the most important leadership topics we cover inside DogCo because the way you show up for your staff during the holidays has a ripple effect on retention, culture, and the trust people place in you as their leader.I am sharing practical strategies that are simple, implementable, and based on what I have seen work across hundreds of pet care companies. These ideas will help you ease the load on your team, reduce friction with clients, improve communication, and add touches of delight that make holiday work feel a little more human. This is a great episode for any owner who wants to nurture a healthy culture even in a high-demand season.What You Will Learn• How client-side expectations can drastically reduce stress for your staff• Why shift-based scheduling is a major holiday sanity saver• Small surprise and delight moments that have a huge cultural payoff• What “status” looks like and why public appreciation matters• How to reinforce healthy boundaries without sacrificing the client experience• Ways to keep your team motivated during the toughest stretch of the yearJoin the DogCo MastermindIf you want to work with me in 2026, enrollment is open right now and we only accept companies once per year. This is your window to join us and completely transform the way you grow and scale your business.👉 dogcolaunch.com/mastermind