🏎️ High-Performance Coaching for Managers: A Step-by-Step Approach to Increase Employees' Performance and Productivity - William J. Rothwell, Behnam Bakhshandeh

High-Performance Coaching for Managers details a model for high-performance coaching, focusing on improving employee job performance through a structured, step-by-step process. The authors present a framework encompassing needs assessment, gap analysis, root cause identification, solution generation, implementation planning, and evaluation. Rothwell and Bakhshandeh emphasize building rapport with employees, understanding their perspectives, and leveraging their strengths to achieve organizational goals. The book also covers the importance of considering the consequences of action and inaction and developing a coaching culture within organizations. Various tools and techniques, including the balanced scorecard and force field analysis, are discussed to support the coaching process.