High's: The Emergence of a Modern Chain Built Around a Legacy Brand

High's Senior Vice President Brad Chivington joins Carolyn Schnare to share the interesting history of the business which includes a dramatic decrease in stores before building back with a renewed format. High’s is a U.S. chain of 60 convenience stores serving the Mid-Atlantic region. Hear how High's focuses on food and beverage, customer experience, and employee engagement to thrive in its highly competitive market. Watch the entire episode #60 at https://www.globalconveniencestorefocus.co.uk/video/highs-usa. With special guest: Brad Chivington, Senior Vice President, High’s of Baltimore Hosted by: Carolyn Schnare