Hiring for chemistry or capability – how much should personality matter?

Beyond KPIs and productivity, Gen Z workers also value healthy corporate culture. But is there a place for colleagues whose main contribution is their energy and charm? CNA TODAY columnist Kelvin Kao shares his research on the phenomenon of “personality hires” - what do they bring to the table, and what we can learn from the way they work?See omnystudio.com/listener for privacy information.