Holding the Calm with Hesha Abrams — The Secret to Conflict Resolution

Hesha Abrams is an internationally acclaimed master attorney, mediator, negotiator, and deal maker who, for 30+ years, has been renowned for her success in resolving high profile or difficult matters, including mediating the case over the secret recipe for Pepsi. She has distilled her experience into her book, Holding the Calm: The Secret to Resolving Conflict and Defusing Tension.In this conversation, Ross and Hesha discuss:Finding a solution when solutions seem impossibleDefusing tensionThe power of silenceMaintaining your composure independent of your counterpart’s emotionalityPoliteness and civility matterCreating small, winnable victoriesWinning with graceFind Hesha’s book at http://www.holdingthecalm.comAbout today’s guestHesha Abrams is an internationally acclaimed master attorney mediator, negotiator, and deal maker who, for 30+ years, has been renowned for her success in resolving high profile or difficult matters, including mediating the case over the secret recipe for Pepsi. She has worked with Apple, Google, Amazon, Facebook, IBM, Verizon, and other large multinational companies, as well as individuals, inventors, and small businesses, creating deals and solving disputes. She has distilled her experience into a popular new book, “Holding the Calm: The Secret to Resolving Conflict and Defusing Tension”, an insightful, practical, and easy to use toolkit to guide anyone to defuse tension, eliminate conflict, and make deals in their own lives. Learn more at http://www.heshaabramsmediation.com About the hostRoss Romano is a co-founder of the Be Podcast Network and CEO of September Strategies LLC. He is a leadership development and performance coach for professionals in a range of industries and consults with organizations and high-performing leaders in the K-12 education industry to help communicate their vision and make strategic decisions that lead to long-term success. Connect on Twitter @RossBRomano and LinkedInExplore more BE Podcast Network Shows:Sideline Sessions: https://bit.ly/3Rp0QGtMorning Motivation for Educators: https://bit.ly/42dLGJaThe Learning Bridge with Richard Gerver: https://bit.ly/3Hw3AgC