EPISODE · Jul 10, 2026 · 5 MIN
HOLIDAY MERCHANDISING (THE SALES ASSOCIATE'S ROLE IN IMPULSE CAPTURE)
from Dive: Foundations for C-Store Sales Associates · host C-Store Center
SHOW NOTES (DIVE VERSION)Episode Title: Holiday Merchandising: The Sales Associate's Role in Impulse Capture (Episode 114) Episode Description: "You are a Sales Associate who is failing to leverage the highest-margin season of the year." In this episode of Dive, Mike Hernandez explains why Sales Associates must stop being "stockers" and start being "impulse engineers" to maximize the Nov/Dec profit rush.What You Will Learn:Visual-Trigger Mandate: How to stage the counter to turn every visual space into a purchase opportunity.Bundle-Recommendation Habit: Shifting from lazy upselling to helpful, seasonal solution-selling.Point-of-Sale Psychology: Why your enthusiasm and handling of seasonal inventory directly define the product's value to the customer.Impulse Engineering: Transforming your role from transaction processor to high-margin conversion specialist.Resources & Links:Download the Sales Associate’s Holiday Impulse Toolkit: Text the code word DIVE114 to 9 5 6 - 8 9 7 - 9 1 9 2.Get the Digital Interactive Version: Email the code word DIVE114 to [email protected] for a mobile-friendly toolkit.Recommended Listen: Survive: Episode 115.
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HOLIDAY MERCHANDISING (THE SALES ASSOCIATE'S ROLE IN IMPULSE CAPTURE)
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