Homeless at 16 to Head of Mediation episode artwork

EPISODE · Apr 20, 2026 · 27 MIN

Homeless at 16 to Head of Mediation

from "It's Your Business" · host Kath Lord-Green

In this episode of It’s Your Business, Kath is joined by Sarah Griffin from SMILE Mediation for a powerful conversation about conflict, communication and the journey that shaped her career. Sarah explains how mediation can help in workplaces, neighbourhoods and communities by giving people a safe space to be heard, challenge assumptions and work towards their own solutions. She shares real examples of how quickly things can change when people finally start talking properly. But this episode goes much deeper than business. Sarah opens up about becoming homeless at 16, living in a hostel, and later returning to that same environment as a support worker helping young people facing similar struggles. It is a story of resilience, lived experience and using your past to make a real difference to others. She also talks about her move into SMILE Mediation, the organisation’s growth, and why helping people communicate better can change lives.To contact Sarah or contact Smile Mediation: https://www.smilemediation.co.uk/Want to start YOUR own Podcast? Your Fairy Podmother®️www.fairypodmother.co.uk

In this episode of It’s Your Business, Kath is joined by Sarah Griffin from SMILE Mediation for a powerful conversation about conflict, communication and the journey that shaped her career. Sarah explains how mediation can help in workplaces, neighbourhoods and communities by giving people a safe space to be heard, challenge assumptions and work towards their own solutions. She shares real examples of how quickly things can change when people finally start talking properly. But this epi...

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Homeless at 16 to Head of Mediation

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This episode was published on April 20, 2026.

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In this episode of It’s Your Business, Kath is joined by Sarah Griffin from SMILE Mediation for a powerful conversation about conflict, communication and the journey that shaped her career. Sarah explains how mediation can help in workplaces,...

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