Homogeneous IT Outsourcing Delivery: Are We there Yet?

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How? Guest 1: Kevin M. Campbell, Group Chief Executive — Outsourcing, Accenture Guest Bio: https://www.ciotalknetwork.com/contributor/kevin-campbell/ Guest 2: Simon Telfer-Smith, VP Information Technology, Elekta Group Guest Bio: https://www.ciotalknetwork.com/contributor/simon-smith/ Guest 3: James A. (Jim) Fortner, Director, Global Business Services, Infrastructure Services & Governance, P&G Guest Bio: https://www.ciotalknetwork.com/contributor/james-fortner/ More on this Episode: https://www.ciotalknetwork.com/homogeneous-it-outsourcing-delivery-are-we-there-yet/ More on Leadership: https://www.ciotalknetwork.com/topics/leadership/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/