Hoscast #6 (by Ivan Kirillov) x Alina Poliakova and Jonathan Honggono

Today, you’re listening to episode 6 with Alina Poliakova, making her first appearance, and Jonathan Honggono, starring for the second time. We’ll be brainstorming ideas on handling guest complaints generated by AI. Alina brings a professional front desk background, while Jonathan is applying insights from his ongoing hospitality degree. Tune in to explore new ways of thinking about guest complaints with us! If you have any questions, feel free to reach out to me on any platform. And don't forget to follow me on Instagram - @ltveveryday!