Hospice Reputation Management and Prolonged Grief Disorder – a Deeper Look.

from Transcending Home Care · host Transcend Strategy Group, Tony Kudner

Send us Fan MailWhen grieving families leave one-star reviews, what’s really driving it? In this episode of Transcending Home Care, Tony sits down with Yelena Zatulovsky (VP of patient experience, AccentCare) and Jordan Dockery (manager of digital strategy, Transcend) to unpack the clinical reality behind negative hospice reviews – and the practical strategies for responding to them with empathy, compliance and care.

Episode metadata supplied by the publisher feed · Published May 12, 2026

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Hospice Reputation Management and Prolonged Grief Disorder – a Deeper Look.

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This episode was published on May 12, 2026.

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